Machines purchased within our 25 mile service area
All 'Restored' pinball machines purchased from NY Pinball come with a 90 day warranty. This includes locations within the 25 mile service area (see mileage calculator on the service page). Further distances will still be covered but with an additional surcharge to offset the extra travel time and expense. This also applies to all new pinball machines that we sell.
Machines purchased outside our 25 mile service area
Customers outside our 25 mile service area receive the same 90 day warranty except for an additional surcharge based on the extra travel time and distance. This surcharge is only to supplement the extra travel time and expense needed to travel outside our local service area and can be determined at the time of purchase. This applies to customers in the NY area who are further than the 25 mile service area, not customers from out of town or out of state.
some exceptions are:
For your information: The factory warranty on new pinball machines is limited to 2 months and covers only the 2 or 3 electronic circuit boards and 9 months on the score display - NO flippers, NO bumpers, NO switches, NO motors, NO mechanisms, NO cabinet parts, NO hardware, in fact nothing on the playfield at all! Not only that, the warranty is only valid from the time it reaches the distributor and is usually expired by the time it reaches the consumer. Additionally the warranty does not cover any labor at all. But rest easy, at NY Pinball we offer you a full 90 day warranty on all new pinball machines we sell!
Machines purchased outside the Long Island NY area
Customers who purchase machines from outside the Long Island NY area receive a limited warranty on parts replacement for 30 days. The customer is responsible at their own expense to remove the part or have a qualified technician remove it. Customer is liable for any damage incurred during the removal of the part. Customer is responsible to pay for shipping the part back to NY Pinball. We are more than happy to assist you in finding a qualified technician in your area, and we offer excellent phone support to help you figure out the problem.
Machines restored by NY Pinball receive the same 90 day warranty as if you bought the machine from us. This includes locations within the 25 mile service area (see mileage calculator on the service page). Further distances will still be covered but with an additional surcharge to offset the extra travel time and expense. The same exceptions listed above also apply.
Machines purchased from NY Pinball
Machines purchased from NY Pinball that are out of their warranty period receive a 30 day warranty on repairs. This applies to service calls within the 25 mile service area, further distances must pay a surcharge to cover the additional travel time and expense. For a repair to be covered under warranty it must be the exact same failure and exact same parts or components that we originally performed the service call on.
some exceptions are:
Machines not purchased from NY Pinball
We do not warranty our repair work on machines that were not purchased from NY Pinball. There are too many factors that are beyond our control such as the machines condition, the manufacturer, the machines history, if it was used commercially, if it was neglected or abused, if it was stored in damp conditions, etc. An untrained eye may not pick up on these unfavorable conditions and not be aware of hidden or hacked repairs the machine may have received during it's lifetime, therefore we only warranty service work on machines sold or restored by NY Pinball.
"The machine is beautiful, Ron. You did a great job restoring it. We are so pleased. I have posted feedback for you. Please do the same for me.
We would like to buy more machines--pinball and arcade. So if you ever have one in great condition that you want to sell, please give us a head's up. It might be a little while before we can afford the next, but from this experience, we'd like to buy from you."
Thanks so much,
From: Carrie B. / Ohio, (eBay)
Purchased: Kiss, Addams Family, Attack from Mars, Creature from the Black Lagoon, Indiana Jones, Scared Stiff
"I met Ronald Barbagallo at the White Rose Gameroom Show in York PA. He's super friendly and knowledgeable.
New York Pinball specializes in high-end sales and restoration of solid state pinball machines. Ron also provides service in the NY area. If you're looking for some high quality machines and willing to pay for them check out New York Pinball."
From: Pinball Junkie / James G.
(Yelp Reviews Website)
"If you need your pin serviced on Long Island, Ron from New York Pinball is the man.. He did an awesome job fixing my Indiana Jones, and was fair and reasonable with me... DON'T HESITATE to work with him, thanks to everyone who recommended him, MY INDY IS AWESOME NOW!!"
From: Harry R. / Baldwin N.Y